Logo

Welcome to StubHub Support

Support Home / Managing your orders
Browse by Category

Getting started
  • First steps on StubHub International
About StubHub International
  • About us
  • Legal & Personal Information
  • StubHub Business Separation
  • Affiliates
Account and Settings
  • General settings
  • Contact Information
  • Payment settings
  • Preferences and notifications
  • Promos and gift cards
Technical Support
  • Technical Support
About StubHub [UK]
  • About us
  • Legal & Personal Information
  • StubHub Business Separation
  • Affiliates
Account and Settings [UK]
  • General settings
  • Contact information
  • Payment settings
  • Preferences and notifications
  • Promos and gift cards
Event and Venue [UK]
  • Manchester City and Manchester United
  • Six Nations 2023
  • More Events & Venues
Buyers [UK]
  • General questions
  • Buying tickets
  • Paying for tickets
  • Managing your orders
  • Getting your tickets
  • Resolving problems
Event and Venue
  • US events
  • Six Nations 2023
  • Manchester City & Manchester United
  • More Events & Venues
Buyers
  • General questions
  • Buying tickets
  • Paying for tickets
  • Managing your orders
  • Getting your tickets
  • Resolving problems
Sellers
  • General questions
  • Selling tickets
  • Managing your listings and sales
  • Delivering tickets
  • Getting paid
  • Resolving problems
  • How to contact the seller
  • I bought tickets on StubHub International and was asked for a photocopy of my ID or passport.
  • I lost my tickets
  • Want to pick up my tickets from a UPS store
  • UPS delivered my tickets, but now I can’t find them
  • Don't have a printer to print my tickets
  • Bought tickets with 2-day delivery and they haven't shipped
  • Bought Instant download tickets, but my order is processing
  • Don't want the tickets I bought and want to dispute the charge with my credit card company
  • My refund is returning to an expired card
  • Why is someone else’s name on my ticket?
  • Ticket face value doesn't match the amount I paid
  • Tickets I bought aren't right
  • Got all odd or all even tickets. Are the seats together?
  • View blocked at the event but there were no ticket disclosures
  • « Previous
  • 1
  • 2
  • 3
  • Next »
Buy and sell with confidenceCustomer service all the way to your seatEvery order is 100% guaranteed

Our company

  • About us
  • Affiliates
  • Careers
  • Partners
  • Help center

Have questions?

  • Notifications
© 2000-2021 StubHub. All Rights Reserved. Use of this website signifies your agreement to our User Agreement, Privacy Notice and Cookie Notice. You are buying tickets from a third party; StubHub is not the ticket seller. Prices are set by sellers and may be above face value. User Agreement change notifications